Elizabeth Heights Privacy Policy
1. INTRODUCTION
Elizabeth Heights (“the Company”, “we”, “us”, or “our”) is committed to protecting the privacy, confidentiality, and integrity of all personal and transactional data collected through our operations and digital platforms.
This Privacy Policy outlines how we collect, use, store, and protect information obtained from clients, partners, developers, investors, marketers, and website visitors.
Our approach to data handling is aligned with our broader risk governance framework, ensuring that data protection is treated as a core operational priority.
2. SCOPE
This policy applies to:
Website visitors
Property buyers and investors
Developers and mandate partners
Independent marketers and agents
Tenants and landlords (where applicable)
External service providers
3. INFORMATION WE COLLECT
We may collect the following categories of data:
3.1 Personal Information
Full name
Phone number
Email address
Residential or business address
Identification documents (where required for transactions)
3.2 Transactional Information
Property preferences
Purchase or investment details
Payment and escrow-related data
Contractual documentation
3.3 Technical Information
IP address
Browser type
Device information
Website usage behavior
4. PURPOSE OF DATA COLLECTION
We collect and process data for the following purposes:
Property transaction facilitation
Client onboarding and verification (KYC)
Communication and engagement
Lead tracking and sales pipeline management
Developer mandate execution
Compliance with legal and regulatory requirements
Internal reporting and performance tracking
No data is collected without a defined operational purpose.
5. DATA SHARING & DISCLOSURE
We do not sell personal data.
However, data may be shared under the following controlled conditions:
With developers and property partners for transaction execution
With financial institutions or escrow providers where required
With legal and compliance professionals
With internal teams strictly on a need-to-know basis
All data sharing is governed by confidentiality and operational necessity.
6. DATA PROTECTION & SECURITY
We implement structured controls to protect data, including:
Restricted access based on role authority
Secure document storage and controlled sharing
Regular monitoring of data handling processes
Enforcement of internal data governance policies
Unauthorized access, disclosure, or misuse of data is treated as a policy breach.
7. DATA RETENTION
We retain data only for as long as necessary to:
Complete transactions
Meet legal and regulatory obligations
Support internal reporting and audit requirements
Data no longer required is securely archived or deleted.
8. USER RIGHTS
Users have the right to:
Request access to their data
Request correction of inaccurate data
Request deletion (subject to legal obligations)
Withdraw consent where applicable
All requests must be submitted through official communication channels.
9. COOKIES & TRACKING
Our website may use cookies to:
Improve user experience
Analyze website performance
Support marketing and lead attribution
Users may disable cookies via browser settings.
10. THIRD-PARTY LINKS
Our website may contain links to third-party platforms.
We are not responsible for the privacy practices of external websites.
11. POLICY ENFORCEMENT
All data handling activities are subject to internal governance policies, including:
Information Security & Data Governance Policy
Operational Governance & Reporting Policy
Policy breaches are subject to disciplinary and legal action.
12. UPDATES TO THIS POLICY
This Privacy Policy may be updated periodically to reflect:
Regulatory changes
Operational adjustments
Risk management improvements
Updated versions will be published on our website.
13. CONTACT INFORMATION
For all privacy-related inquiries, requests, or complaints:
Email: hello@elizabethheightsproperties.com
Phone: 09160001030, 09160001130
Address: 56B Akintunde Adeyemi Drive, Lekki Phase 1, Lagos, Nigeria
Elizabeth Heights remains committed to protecting data as a core component of institutional integrity and client trust.
